FAQ's

Opening a Craigmarloch Account:

Please email us at sales@craigmarloch.co.uk to request a new customer application form providing the following information:

- Name 

- Company/Organisation

- Profession

- Email

- Phone Number

 

Delivery:

FREE DELIVERY - Orders over £300 (packed to 1 trolley) qualify for free delivery*

For larger items additional charges may apply. 

Orders that do not meet the minimum order value for free delivery will incur an additional charge of £30.

*Terms & Conditions apply

 

Returns:

Unfortunately we are unable to accept returns unless in the event that you have received the wrong item or damaged goods.

In the unfortunate event that you have received the wrong item or any damaged goods please contact us immediately on 01236 821355 or email sales@craigmarloch.co.uk to make a claim.

All claims must be made within 3 working days.

 

Forgotten Username/Password:

Click here to reset your password.

Call us on 01236 821355 to retrieve your username.

 

Open on Bank Holidays:

We are open as usual on all Bank Holidays, please refer to our opening times for more details.